SERVICE CONTACT DETAILS

83 Baillie Street, Horsham, Vic, 3400

Tel: No direct line. Please call through to reception on 03 5381 911 who can transfer your call.

SERVICE DESCRIPTION/OVERVIEW

The Discharge Lounge is a dedicated area where patients discharged from the wards (Oxley, Yandilla, ICU and Wyuna), can wait in comfort for their medications, transport, appointments or Doctor’s Discharge Summary letter.

The lounge helps to improve bed- flow, alleviating the wait for a bed for patients that need to be admitted to the wards.

There is a Patient Experience Tracker (PET) that allows patients to provide electronic feedback anonymously, whilst in the Discharge Lounge. We will continue to collect on-going regular feedback to help improve the quality and functioning of the service.

ADDITIONAL INFORMATION

Hours: Monday – Friday 9am – 3pm

Except public holidays

FEES

No fees apply

AREA SERVICED

Wimmera Mallee Region