At Wimmera Health Care Group we take your feedback very seriously. Whether it is complimentary to our staff and services or a suggestion on how we can improve, it is highly valued and always acted upon. We employ a Consumer Advocate to manage compliments, complaints and general feedback and have an official process in place to deal with them. If you would like to speak to the Consumer Advocate, you can call 5381 9331 or email This email address is being protected from spambots. You need JavaScript enabled to view it. If you have a compliment, complaint or suggestion you can fill out this form and return it to Wimmera Health Care Group in person at 83 Baillie Street, Horsham, mail it or scan and email it to us at the address provided above. Your feedback on improving our services is vital. We listen.

Katrina and Elaine

Community Advisory Committee

Wimmera Health Care Group has a Community Advisory Committee made up of specific staff and members from a cross section of the community. The aim of the committee is to ensure consumers are involved in our organisation's future planning. Some tasks the committee does include reviewing documents and policies to ensure they can be understood by consumers, give feedback on programs and act as a point of contact for other members of the community who may wish to raise an issue with the Wimmera Health Care Group. Our committee members are highly valued and we thank them for their time. The committee meets quarterly. If you are interested in joining the committee or just want to find out more, please contact the Consumer Advocate on 5381 9331 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Cultural Diversity Committee

The Cultural Diversity Committee, formerly known as the Culturally and Linguistically Diverse Committee, aims to ensure people of all diversities are treated with respect and dignity at Wimmera Health Care Group. The committee meets every two months and includes staff and community members from a range of backgrounds. The diversities include, racial, religious, sexual orientation and idenitification as well as different physical and mental abilities. If you are interested in this committee, please phone the committee chair on 5381 9309.